Crystal Lux is an online store offering high-quality fashion, beauty, and lifestyle products. We focus on providing trendy items, excellent customer service, and reliable shipping.

To place an order, simply browse our website, select your desired items, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

We accept major payment methods, including:

• Credit and debit cards (Visa, MasterCard, American Express)
• PayPal
• Other secure online payment options available at checkout

All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed on the next business day.

We offer two shipping options:

• Free Shipping: 7–12 business days
• Expedited Delivery: 5–7 business days

Delivery times may vary depending on your location, customs, or carrier delays.

Yes! Once your order ships, you will receive a tracking number by email. Tracking updates may take 1–3 days to appear in the carrier system.

If your item is defective, damaged, or incorrect, or if you wish to return an item, please contact us immediately at crystalwineoil@gmail.com.

• We provide instructions and a return shipping label for approved returns.
• Returns must comply with our Return & Refund Policy.
• Exchanges can be made by returning your original item and placing a new order.